Support

We usually reply within 2 business days.

Frequently asked questions

Can I win real money?

No. Our games are for entertainment only. Chips are virtual, have no cash value and can never be withdrawn or exchanged for money or prizes.

Do I need internet to play?

No. You can play against computer players offline. Leaderboards, cloud backup, ads and purchases need an internet connection.

I lost my chips after reinstalling the game.

Guest progress is linked to your device. If you reinstalled or changed phones, email us your old Player ID if you have it, and we will check whether your progress can be restored.

My purchase did not arrive.

Restart the game while connected to the internet. If the chips still do not appear, email us your Google Play order number (it starts with "GPA.") and your Player ID.

How do I get a refund?

Purchases are processed by Google Play. You can request a refund through Google Play, or email us and we will help.

How do I delete my data?

See our Data Deletion page.

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